Google has introduced a novel feature called Direct My Call, exclusively accessible on Pixel smartphones, designed to enhance the customer call experience. This feature empowers users to easily navigate through automated menu options during phone calls by displaying the automated voice prompts and menu choices on the Pixel’s screen. Users can simply tap on the desired option to progress through the call. Direct My Call is compatible with business phone numbers lacking a toll-free prefix. However, it's important to note that this feature is currently available only in English and is limited to Pixel 3a and newer devices in the United States, as well as Pixel 6 and newer devices in the UK.
